In general, the banking sector is changing very dynamically - a complete change in dynamics related to technology, communication and empowerment of people towards e-services has been felt in the last decades.
AfrAsia has adopted the internet channel in an integrated manner for delivery of its services to customers. The basic of such an integrated system is a complete automation of the back end processes and streamlining of paper based activity to an electronic workflow. This improves on the delivery time of services immediate to within 24 hours for any process that was taking a week or more previously.
In addition to the existing services - checking balance, viewing statement of account and some historical data, ordering cheque books online, transfer of funds, online printing of statements, instant messages sending, the following new services and facilities are now available:-
AfrAsia has adopted the internet channel in an integrated manner for delivery of its services to customers. The basic of such an integrated system is a complete automation of the back end processes and streamlining of paper based activity to an electronic workflow. This improves on the delivery time of services immediate to within 24 hours for any process that was taking a week or more previously.
In addition to the existing services - checking balance, viewing statement of account and some historical data, ordering cheque books online, transfer of funds, online printing of statements, instant messages sending, the following new services and facilities are now available:-
- A French version of the Internet Banking platform
- Request for Bank Drafts (FCY) or Office Cheques (MUR)
- Salary files can be uploaded directly on Internet Banking platform
- Multiple payments in single transfer (Client can pay different parties within AfrAsia A/Cs through one transaction only)
- Clients have the option to transact with specific beneficiaries through a list maintain by themselves.
- Credit card and Loan balances also available
- Advices and SWIFT copy for each transaction are also available on Internet Banking
- MRA Tax payment - Individual clients will be able to pay their tax via the Internet Banking platform
To note that AfrAsia Bank is the only Bank to provide SWIFT Copies on IB.
Etienne Viard, PROPARCO’s CEO: ”PROPARCO supports AfrAsia’s strategic vision of Mauritius as a value-adding platform for Africa-Asia financial flows, in line with the idea of development of the South-South trade fostered by the AFD Group.”
Councillor Logie Naidoo, Deputy Mayor of Durban (South Africa): “Our business community can only benefit from a new alternative to smart and sophisticated banking by looking at AfrAsia Bank's developed regional outreach and repositioning itself to facilitate cross-border trade and investment flows into Africa and Asia.”
Ian WS Kilbride, Chairman and Chief Executive of The Warwick Group: “ I have been very impressed by AfrAsia Corporate Finance (ACF) and the professionalism that you showed throughout the deal. I am actually even more excited about the future, rather than just this deal in isolation, the future opportunities that we will generate as a business within Warwick now have a young dynamic and professional team that we can utilise and seek advice from. Your style is a refreshing reminder that South Africa does still produce top quality people who are smart and able to see opportunity, rather than just reasons as to why deals should not be done! Thanks again for your attention to detail and I look forward to working with you on many other projects in 2011.”
James Benoit, AfrAsia Bank’s CEO: “AfrAsia Bank was among the first to recognize the growth potential of the African Lions to match the rise of the Asian Tiger economies. Much of our strategies and growth are coming from this mission to be the reference Private and Corporate Bank in the region to facilitate Africa-Asia trade and investment flows. This can be seen in our strong customer and financial growth which is hard to find elsewhere in the world these days”.
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